Last updated: 16 November 2026
This policy applies to all fees paid to The Vector Academy, online or offline.
Free demo class
Every new student can take a free demo class before paying, so you can judge the tutor and teaching style first.
Rescheduling a class
- Tell us at least 12 hours before a class to reschedule it at no cost.
- A class missed without notice is counted as taken.
- If we or the tutor cancel a class, we reschedule it, or refund it if no suitable time can be found.
Cancellation and refunds
- Before the first paid class: full refund.
- After classes have started: classes already taken are not refundable. Unused classes in the current paid package are refunded pro-rata on request.
- Refund requests must be made within 30 days of the payment date.
- Payment made twice or a failed transaction that was debited: refunded in full.
How to request a refund
Email [email protected] or message us on WhatsApp with the student’s name, payment date and transaction ID.
Refund timeline
Approved refunds are processed within 7 working days to the original payment method (UPI, card or bank account). Your bank may take another 5–7 working days to show the credit.
Contact
The Vector Academy
1-111/1/B/426, Raghavendra Colony, Kondapur, Ranga Reddy District, Hyderabad, Telangana 500084, India
Email: [email protected]
Phone: +91 73370 60278
WhatsApp: +917337060278
Hours: Monday to Saturday, 9:00 AM to 9:00 PM IST
Book a free trial class
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